Master Plumbers Guarantee
Formed in 1901, The Master Plumbers is a national membership organisation which protects, and represents the plumbing, gasfitting, and drainlaying industry. The Master Plumbers Guarantee is for domestic buildings it protects Master Plumber Member clients from bad workmanship, or the business not completing the work. If you use a member of the Master Plumbers your work is guaranteed. Contact us in the first instance.
Master Plumbers Guarantee
Choosing a plumber is an important decision. With the Master Plumbers Guarantee, you can be confident that you’re getting the best service in the industry. Our team is dedicated to ensuring your plumbing system runs smoothly and efficiently.
Master Plumbers Guarantee
At Southern Plumbing & Gasfitting Ltd, we understand that plumbing issues can be stressful and disruptive. That’s why we are committed to providing you with reliable, high-quality plumbing services backed by the Master Plumbers Guarantee. Our promise to you reflects our dedication to excellence and customer satisfaction.
Our Commitment to You:
- Quality Workmanship:
- Our team consists of licensed and experienced plumbers who take pride in their craft. We adhere to the highest industry standards, using top-grade materials and advanced techniques to ensure that every job is completed to perfection. Whether it’s a simple repair or a complex installation, you can trust us to deliver exceptional results.
- Customer Satisfaction:
- Your happiness is our goal. We strive to exceed your expectations with every service we provide. If you’re not completely satisfied with our work, we will do whatever it takes to resolve the issue. Our commitment to customer service means that we listen to your concerns and prioritize your needs.
- Transparent Pricing:
- We believe in providing fair and honest pricing. Before we start any work, we will provide you with a detailed estimate that outlines the costs involved. There are no hidden fees or surprises—just straightforward pricing that you can count on.
- Timely Service:
- We know your time is valuable, which is why we aim to complete all plumbing projects efficiently and on schedule. Our plumbers arrive on time, prepared with the tools and expertise needed to tackle your plumbing issues promptly. We respect your space and ensure minimal disruption during our work.
- Lifetime Warranty:
- Our confidence in our workmanship is reflected in our lifetime warranty on all plumbing installations. This means that if any issues arise with our work, we will address them at no additional cost to you. Your peace of mind is our priority, and we stand firmly behind the quality of our services.
What does the Master Plumbers Guarantee mean?
The Master Plumbers Guarantee covers the workmanship of your home for 12 months. It protects you from substandard work, and losing any advance payment if the company you hire goes into liquidation and/or bankruptcy. This guarantee ensures that if any deposit is paid for work to be completed, and the company was no longer in business, you should be able to get redress from the Master Plumbers Guarantee.
This means any deposit you pay us is protected if we are not longer able to continue in business.
Before you claim the Master Plumbers Guarantee
Before claiming the guarantee, it is mandatory to contact the member firm first. Southern has been around for around 40+ years and we stand by the work we do. Call us anytime if your not happy about anything.
Does your plumber have an external guarantor. It does not cost any more to use a master plumber and its always good to have someone independent to discuss things if you think your not getting what you want.
We are members of the Master Plumbers and each year have to submit a report of our compliance of their standards for safety and insurance to protect our customers.
We also have to have a proper complaints procedure in place and ensure all our service personnel have up to date licenses. They check to see we have access to the current plumbing standards on hand. We have plumbing standards on our cell phones now for most of them. Our plumbers regularly read the plumbers journal, which is a publication containing the latest information for our industry.
Southern Plumbing is a member of the Master Plumbers in Wellington.
The Master Plumbers has a professional development program, we attend their courses and meetings to learn the latest developments and regulations.
The Master plumbers ensures we have all the right insurances and health and safety processes in place. They check we have the correct licenses and supervision policies and processes are being followed.
We have experience of more than 40 years, we have completed more than 90,000 jobs across Wellington in the last 40+ years. Our team provides quality service in all areas of plumbing, drainlaying, gasfitting, and roofing. We have been members of the Master Plumbers Wellington more than 40 years.
Our Master Plumbers team offers all kinds of plumbing services across Wellington, Johnsonville, Tawa, Porirua, Pukerua Bay, Hutt Valley including Upper Hutt, Lower Hutt, and Petone, Paremata, Miramar, Kilbirnie, Lyall Bay, Rongatai, Voglemorn, Mornington, Brooklyn, Berhampore, Island Bay, Karori, Ngaio, Khandallah, Eastbourne, Wainuiomata.