Gas Service Call
Gas Appliance Servicing in Wellington, Porirua, Hutt Valley and Kapiti
We have different service calls for –
- Cooktops
- Water Heaters
- Space Heaters eg gas fires and central heating unts.
Gas Service Calls Wellington Wide
We do gas service calls, and repairs in Wellington for a wide range of gas appliances. We can get parts for a lot of appliances but once they reach 8 years old there is less choice as some brands run out of them. In that case we can service the appliance. In some cases generic parts may be available. We always check the date of manufacture to id how old the appliance is.
Gas Service Call Appliance Parts
If a gas appliance needs parts or we need info on the appliance we contact the importer or agent sometimes in New Zealand or Australia.
Gas Appliances at the End of their Economic Life
Where appliances are at the end of their economic life we offer replacement appliances. There are times when it is better to put the money towards a new appliance where there is a guarantee. Guarantees by the supplier are usually around 3-5 years.
For new appliance like space heating and water heating new appliances are more efficient and often pay back the replacement due to being cheaper to operate.
Gas Certificates
On completion of a gas service call we issue a gas certificate where the installation is not unsafe. If the installation needs work a price will be given to make it safe.
Unsafe Appliances or Installations
If we note there are unsafe issues and you are not able to authorize us to make it safe we are obligated to make the installation safe by plugging off the gas meter or unsafe aspect until it is made safe.
Brands of Gas Appliances We Service
- Asko
- Braemar
- Brivis
- Cannon
- Enviro gas
- Flame fire
- Indesit
- Lennox
- Rheem
- Rinnai
- Masport
- Parkinson Cowan
- Smeg
- Super Ray
We have an older more experienced team with nearly 200 years experience.
Call Now on 0800 484 353
Does My Gas Installation have to be Compliant?
If we install something new, like a new gas cook top or water heater we do the install in a way that is compliant with the installation standard. While we are there we check to see if your existing installation is not unsafe. Your existing installation may have been done to a previous and different standard. Just because it is done to a different standard does not mean it is unsafe. The installation was done to a previous standard but not the current one. An existing installation does not have to be updated to the new standard unless we are working on that part of it. How ever if the existing standard is deemed unsafe then we are required to make it safe. Usually this means plugging off that part of it.
Here is a link relating to gas service call safety. Gas Regulations
Safety Check at Gas Service Calls
A safety check is the first part of any job.
Gas fitters start checking the following at the Gas Service Call-
- A gas pressure test at the gas meter to see if the system is leaking gas.
- Then a visual check on the piping looking for corrosion.
- A check under the building or inside to see if piping is secured and for corrosion.
- Then a check on appliances to determine fluing, ventilation and clearances. Eg are the products of combustion exiting the building, and are combustible materials protected from catching fire. We do this on all gas hobs space heaters, and water heaters. The time taken to do this is about 30 minutes.
- Are there any flammable liquids stored next to gas appliances eg in water heater cupboards.
Repair or Service Gas Appliances
Once the safety check is complete we undertake repairs or service the appliance.
Typical gas service call jobs are –
- Essentially it is checking to see if the appliance is operating normally at the gas service call.
- Determining appliance data eg gas operating pressure, date of manufacture, gas type, make and model, gas rate.
- Cleaning out the pilot burner.
- Cleaning out the main burners and retention slots.
- Checking for cracks in heat exchangers.
- Cleaning out lint from interior casings.
- Cleaning fan blades.
- Checking fan bearings.
- Cleaning out injectors in burners and pilots.
- Adjusting ignition.
- Cleaning out burner ports.
- Checking flame failure systems and sensors.
- Replacing thermocouples that keep the appliances going.
- Checking safety devices and gas regulators.
- Checking the appliance is installed according to installation instructions.
- Repairing gas leaks on appliances.
- Checking wiring is not damaged.
- Checking flues are working and are not corroded.
- Checking burners are operating at the correct operating pressure .
- Noting readings on gas certificates.
- Determining if the appliance is operating normally.
- Checking solenoids are working and checking resistance against manuals.
- Checking combustion fans are working at specs.
- Checking the appliance is operating in the sequence designed by the manufacturer.
- Checking for heat exchanger corrosion.
- Checking appliances are not overheating.
- Checking burner pressure is correct.
- If the gas bill is high checking for hot water leaks and gas rates for the burner.
- Ensuring the gas appliances lights within a couple of seconds to avoid delayed ignition.
- When appliances are not going a service often sorts the fault. There can be several faults.
- Regarding parts, when appliances are over 8 years parts are harder to obtain. If the parts are expensive we consider replacing the appliance where it is more economic to do so. We put the options in front of you before replacing anything.
- Identifying the correct Act, Regs, Codes of Practice that are applicable for Gas Service Calls.